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Cancellation and Refund Policy

March 26, 2025 | 3 weeks ago
About

1. Cancellation Policy

Users can cancel their subscription at any time through their account settings. Upon cancellation:

  • The service will remain active until the end of the current billing cycle.
  • No further charges will be applied after the current billing period.
  • Cancellations must be done before the renewal date to avoid auto-renewal charges.

2. Refund Policy

We strive to provide the best service, but if you are not satisfied, refunds are handled as follows:

2.1 Refund Eligibility

  • Refunds are only available within 7 days of the initial purchase.
  • No refunds will be issued for renewals or recurring payments.
  • Users who have violated our Terms of Service are not eligible for a refund.
  • Refunds are not applicable for promotional or discounted purchases.

2.2 How to Request a Refund

To request a refund, users must contact our support team at [your email/contact page] with their order details.

2.3 Processing Time

Refund requests will be reviewed and processed within 5-10 business days. Refunds will be credited back to the original payment method.

3. Exceptions

We do not provide refunds in the following cases:

  • Partial usage of the service.
  • Account suspension due to policy violations.
  • Dissatisfaction after the refund eligibility period.

4. Changes to This Policy

We reserve the right to update or modify this policy at any time. Changes will be posted on our website, and continued use of our service implies acceptance of the revised policy.